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​Welcome to Steps To Forever! By accessing or using our website, you agree to abide by the following Terms and Conditions. Please read them carefully as they govern your use of our services and your transactions with us.

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1. General Information

  • Business Name: Steps To Forever

  • Jurisdiction: These terms are governed by the laws of Ghana.

  • Contact Information:

 

2. Use of Our Website

By accessing www.stepstoforever.org, you agree to:

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  • Use the website for lawful purposes only.

  • Not engage in any activity that disrupts or interferes with the website’s functionality or security.

  • Refrain from using the website for fraudulent purposes or to infringe upon the rights of others.

 

We reserve the right to suspend or terminate your access to the website if you violate these terms.

 

3. Product Information

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  • All prices on our website are listed in Ghanaian Cedis (GHS). For your convenience, we provide a currency converter to help you estimate prices in your local currency. Please note that exchange rates may vary, and your bank or payment provider may apply additional fees.

  • Images and descriptions of products are for illustrative purposes only. While we strive to ensure accuracy, slight variations may occur.

 

4. Payment and Billing

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  • We accept various payment methods, including major credit cards, debit cards, and digital payment platforms. All transactions are securely processed.

  • You are responsible for providing accurate and complete billing information.

  • Any discrepancies in pricing due to typographical errors or technical issues will be corrected, and we reserve the right to cancel orders impacted by such errors.

 

5. Shipping and Delivery

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  • Steps To Forever delivers globally. Shipping times and fees vary depending on your location.

  • Delivery timelines are estimates and not guarantees. We are not responsible for delays caused by customs or unforeseen circumstances.

  • Shipping fees and any applicable customs or import taxes are the responsibility of the customer.

 

6. Returns and Refunds

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We want you to be satisfied with your purchase. If you are not, please review our return policy.​​

 

For assistance with returns, contact us at sales@stepstoforever.org or call +233 532764757.

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7. Intellectual Property

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All content on our website, including images, designs, text, and logos, is the intellectual property of Steps To Forever and is protected by copyright laws. You may not copy, distribute, or reproduce any part of our website without prior written consent.

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8. Limitation of Liability

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  • Steps To Forever is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability for any claim, whether in contract, tort, or otherwise, shall not exceed the amount paid for the product in question.

 

9. Privacy

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

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10. Modifications to Terms

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Steps To Forever reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website. Please review these terms periodically for updates.

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11. Governing Law and Dispute Resolution

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These Terms and Conditions are governed by the laws of Ghana. Any disputes arising from the use of our website or services will be resolved in the courts of Ghana.

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12. Contact Us

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For questions, concerns, or assistance, please contact us:

 

 

Thank you for shopping with Steps To Forever. We appreciate your trust and look forward to serving you!

Terms

and

Conditions

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At Steps To Forever, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our online store.

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1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name, email address, shipping and billing addresses, phone number, and payment details.

b. Device Information

  • IP address, browser type, operating system, and browsing behavior on our website, collected via cookies and similar technologies.

c. Order Information

  • Details about your purchases, including items bought, amounts paid, and payment methods.

d. Communications

  • Messages or inquiries you send to us through email, chat, or forms.

 

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders, including delivery and returns.

  • Communicate with you regarding orders, promotions, or updates.

  • Improve our website functionality, services, and customer experience.

  • Comply with legal requirements and prevent fraud.

  • Provide personalized marketing and recommendations.

 

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: Payment processors, shipping partners, and marketing platforms to ensure the proper functioning of our services.

  • Legal Authorities: If required by law or to prevent fraud, abuse, or unlawful activity.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.

  • Remember your preferences and past interactions.

  • Analyze site performance and improve functionality.

 

You can disable cookies in your browser settings; however, some features of our website may not function properly.

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5. Your Rights

Depending on your location, you may have the following rights:

  • Access and Update: Request a copy of the information we hold about you or make changes to your data.

  • Deletion: Request the deletion of your personal information (subject to legal and operational limitations).

  • Opt-Out: Unsubscribe from marketing communications.

  • Data Transfer: Request a copy of your data in a portable format.

 

To exercise these rights, contact us at sales@stepstoforever.org.

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6. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure storage. While we strive to safeguard your information, no system is completely secure, and we cannot guarantee absolute security.

 

7. Retention of Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 

8. Third-Party Links

Our store may include links to third-party websites. Steps To Forever is not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Please review it periodically for any changes.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

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Thank you for choosing Steps To Forever. Your privacy and trust are our priority!

Privacy 

Policy

Thank you for shopping with Steps To Forever! We are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied, we offer a flexible and customer-friendly return policy. Please read the details below to understand our terms and conditions.

 

Returns and Exchanges

  1. Eligibility for Returns

    • Items must be returned within 30 days of delivery.

    • Products must be in unused, unwashed, and original condition, including tags, labels, and packaging.

    • Customized, personalized, or made-to-order items are non-refundable unless defective or damaged.

  2. Items Not Eligible for Returns

    • Gift cards.

    • Digital downloads or subscription-based content.

    • Sale items or final clearance products.

 

Defective, Damaged, or Incorrect Items

  • If you receive a defective, damaged, or incorrect item, please contact us at bloggeradmin@pgpedia.org within 3 days of Receipt.

  • Include the following details:

    • Order number.

    • Clear photos of the product and packaging.

    • A brief description of the issue.

  • We will process a replacement, refund, or store credit based on your preference.

 

How to Initiate a Return

  1. Contact Us: Email us at bloggeradmin@pgpedia.org with your order number and reason for the return.

  2. Approval: Once your return is approved, we will provide a return authorization number (RAN) and return instructions.

  3. Shipping the Return:

    • Pack the item securely to prevent damage during transit.

    • Use a trackable shipping service for your peace of mind.

    • Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.

 

Refunds

  1. Processing Time:

    • Refunds will be processed within 5–7 business days of receiving the returned item.

    • Refunds will be issued to the original payment method.

  2. Partial Refunds:

    • Items showing signs of use or missing parts may be eligible for a partial refund at our discretion.

 

Exchanges

  • If you'd like a different size, color, or item, please initiate a return for the original item and place a new order. This ensures prompt processing and availability.

 

Late or Missing Refunds

  • If you haven’t received your refund after 10 business days, please:

    • Check your bank account or credit card statement.

    • Contact your credit card company or bank, as processing times may vary.

    • If the issue persists, email us at bloggeradmin@pgpedia.org for assistance.

 

International Returns

  1. International customers must cover all shipping, customs, and duty fees for returns unless the item is defective or incorrect.

  2. Refunds will be issued in your original payment currency, but exchange rate differences are non-refundable.

 

Important Notes

  • We reserve the right to reject any return that does not meet our policy requirements.

  • Items returned without prior authorization or damaged during transit due to improper packaging may not qualify for a refund or exchange.

 

If you have any further questions or concerns, please don’t hesitate to contact our support team at bloggeradmin@pgpedia.org. We are here to help!

 

 

Steps To Forever – Designed for Every Step to Forever.

Return 

Policy

At Steps To Forever, we use cookies and similar technologies to enhance your browsing experience, improve the functionality of our website, and provide you with personalized services. This Cookie Policy explains what cookies are, how we use them, and your options regarding their use. By using our website (www.stepstoforever.org), you consent to the use of cookies in accordance with this policy.

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What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They enable the site to recognize your device and remember certain information about your visit, such as your preferences, browsing activities, or login details. Cookies help improve the website's functionality and your overall user experience.

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Types of Cookies We Use

We use the following types of cookies on our website:

  1. Essential Cookies
    These cookies are necessary for the proper functioning of our website. They enable core features such as security, network management, and accessibility. Without these cookies, certain features of the website may not work.

  2. Performance Cookies
    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve the functionality and performance of the site.

  3. Functional Cookies
    Functional cookies remember your preferences and choices, such as your language settings or currency preferences. These cookies ensure a personalized and seamless experience.

  4. Marketing and Advertising Cookies
    These cookies are used to deliver content that is relevant to your interests. They help us manage our advertising campaigns and measure their effectiveness.

  5. Third-Party Cookies
    We may allow third-party services, such as analytics providers (e.g., Google Analytics), to set cookies on your device. These third parties may collect data about your online behavior, which we use to enhance our services.

 

How We Use Cookies

We use cookies to:

  • Ensure our website functions properly and efficiently.

  • Recognize you when you return to our website.

  • Personalize content and enhance your user experience.

  • Analyze website traffic and usage patterns.

  • Deliver relevant advertising and track its effectiveness.

  • Facilitate secure transactions and other essential activities.

 

Your Choices Regarding Cookies

You have the right to accept or reject cookies. Here are your options:

  1. Browser Settings
    Most web browsers allow you to manage your cookie preferences. You can modify your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect the functionality of our website.

  2. Cookie Consent Banner
    When you visit our website, you will see a cookie consent banner. You can choose to accept or reject non-essential cookies through this banner.

  3. Third-Party Opt-Out
    Some third-party cookies can be managed by visiting the respective third-party websites and opting out directly (e.g., Google Ads Preferences Manager).

 

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at:

 

 

By using our website, you agree to the use of cookies as outlined in this policy. Thank you for choosing Steps To Forever!

Cookie 

Policy

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At Steps To Forever, we value your privacy and are committed to protecting your personal information. To provide you with the best possible experience on our website (www.stepstoforever.org), we use cookies and similar technologies to enhance functionality, personalize content, analyze website performance, and deliver relevant marketing.

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By continuing to use our website, you acknowledge that you have read and understood our Privacy Policy and Cookie Policy and consent to the collection and use of your data as outlined.

 

You can manage your cookie preferences or withdraw your consent at any time through your browser settings or by clicking on the "Cookie Settings" option available on our website.

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Thank you for trusting Steps To Forever. If you have any questions, please contact us at:

 

Your privacy matters to us.

Consent

Notice

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